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Questions

Plain answers to common questions

The questions beginners ask before opening an account — and the answers we'd give over the phone.

02

Money questions

Is Visaya Fundmoor a scam?

No, Visaya Fundmoor is a licensed investing platform, but every investment carries genuine risk and we never guarantee returns. Be wary of anyone promising fixed profits in your name — that is not how legitimate investing works, and we openly explain the risks before you deposit.

What does it cost to open an account?

Opening an account is free. There's no registration fee and no subscription — you only put in what you decide to invest, starting from ₱15,000.

How fast can I withdraw my money?

Requests are processed on business days and return to the method you deposited with. Bank transfers usually take a little longer than cards or e-wallets.

Can I actually lose money?

Yes. Markets move in both directions and no strategy removes that risk. Only ever invest an amount you could comfortably do without.

03

Account and security

How do I log in to my Visaya Fundmoor account?

You sign in from the login page using your registered email and password, with two-factor authentication for extra security. If you ever forget your password, the reset link is sent straight to your registered email.

Do I need any experience to get started?

No — most members join with zero experience. Your analyst walks you through every first step, and a demo balance lets you practise before committing real money.

Why do you need my identity documents?

Verification is required before an account can move any money. It also protects you by stopping anyone else from opening an account in your name.

Can I use the platform on my phone?

Yes — it runs directly in your mobile browser, so there's nothing to download or install.

01

Frequently asked questions

What is the minimum deposit to start investing?

You can open and fund your account from ₱15,000. You are free to add more capital later as your investment plan grows.

How do I withdraw my money?

Request a withdrawal any time through your dashboard. Funds go back to your chosen payment method within standard processing timeframes.

Is Visaya Fundmoor a scam?

No. Visaya Fundmoor is regulated by the SEC-PH and BSP, with transparent fees and verified member accounts. Like all investing, your capital carries risk — values move up and down, and you may lose money. We never guarantee returns. Always invest only what you can afford to lose.

How fast can I begin investing?

Most people finish signup in minutes. Once your initial deposit clears, you can activate your investment plan right away.

What fees apply to my account?

All costs are disclosed clearly before you commit. You will see exactly what applies to your plan — no hidden or surprise charges.

What is the minimum age to invest with Visaya Fundmoor?

You must be at least 18 years old to register and invest. We will ask you to verify your age and identity as part of signup.

What payment methods can I use?

We accept major debit and credit cards, bank transfers, selected e-wallets and crypto. The full list appears when you deposit.

When can I reach customer support?

Our team is available Monday through Friday, 9:00 to 18:00. We aim to answer every enquiry within one working day.

How are investment gains taxed?

Tax on any gains depends on your location and remains your personal responsibility. We recommend keeping records and speaking with a tax specialist.

What does KYC mean and why do you need it?

KYC (Know Your Customer) is standard identity verification. It protects your account and is a routine requirement for all investment platforms.

Do I need prior trading experience?

Not at all. You get a personal financial analyst who walks you through every step, so you need no prior market knowledge.

Who actually manages my investments?

A dedicated financial analyst, with AI support, working to your personal goals and risk appetite. Humans make the final decisions — technology amplifies our expertise.

Is there a Visaya Fundmoor review I can read?

Yes — our testimonials on this page show real member experiences. You can also read verified member feedback to see how others have benefited.

Can I add more funds to my account later?

Yes. Top up your account anytime and review your plan with your analyst as your circumstances and goals change.